Refund Policy

At Viregis, we uphold the highest standards of service. If a refund is necessary, the following procedures apply:

Approval & Processing

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 14 business days of approval.

Depending on your payment provider, it may take an additional 3–5 business days for the credit to appear in your account.

If the return is due to an error on our part, the original shipping cost will also be refunded.

Please note: We cannot refund items that are returned without authorization or fail to meet the return requirements stated above.

Unauthorized or Unverified Returns

Items sent back without prior authorization may be refused or not eligible for refund.

We are not responsible for any lost or damaged packages during return shipping if the customer arranges their own shipment.

If Viregis provided the prepaid return label, we will assist with resolving any carrier-related issues.

Customer Support & Communication

If you have any questions about this policy or need help with a return or refund, our customer support team is here to assist you.
You can contact us via email at support@viregis.com, and we will respond within one business day.

We are committed to maintaining transparency, fairness, and trust in every transaction.

Policy Updates

Viregis Shirt LLC reserves the right to update or modify this policy at any time to reflect changes in our business operations, legal requirements, or customer feedback.
Any updates will be posted on this page with the latest revision date clearly indicated.

Please review this page periodically to stay informed about our return and refund practices.

Conclusion

At Viregis, your satisfaction is our priority.
We understand that issues may arise, and we are always willing to help you find a fair and timely resolution.
Our goal is to make your shopping experience smooth, transparent, and trustworthy — from the moment you place your order until the product reaches your hands.

Thank you for choosing Viregis. We truly appreciate your business and your trust in our brand.